What Our Customers Say

Headset has simplified my role as a Buyer. It provides real-time insights to my brand partners which streamlines order placement and helps maintain consistent inventory levels for all the shops. Additionally, it fosters stronger partnerships with brands through transparent and accountable inventory management.

Headset Vault is our favorite. The ability to access the data quickly using a Snowflake connector and use the clean normalized data in our processes and systems is a feature we couldn't live without.

“Using Bridge with our brands has already been a huge help with keeping things in stock at all times and ensuring that our brands are giving us the most accurate order suggestions possible.”

“Bridge not only helps me with purchasing, but it also helps with inventory reconciliation and quickly identifying what’s old and aging — having your brands come in and provide that support is a huge time-saver. If more brands were using Bridge, I would easily save 6 hours per week.”

Bridge’s VMI software has allowed us to track sell-through and inventory in real time with our dispensary partners. With this data, we’ve been able to optimize reorders, identity SKUs to target with marketing, and to inform future product development. Ultimately, this has led to significant efficiencies for our brand and partner stores, all while strengthening our wholesale relationships.

"I was recently put in a position that required me to cut back on our inventory budget, so I looked to Headset Retailer's reorder report to assist me. Because the data-driven model uses in-stock sales to create reorder suggestions, I'm able to order just the right amount of product and keep inventory lean."

"Headset is truly a one-stop shop solution for those looking to expand their analytics capacity. As a vertical operator with more than 500 employees, we've found a lot of value in using a singular solution that allows us to analyze sales across our 20+ retail locations and contextualize our brand's performance against the larger marketplace."

“Headset has been an amazing value-added business partner for inventory planning and assessing strategy. With the ability to track promotional success, inventory lift, and replenishment needs, our team has been able to capitalize on market share growth opportunities and most importantly maintain excellent service level standards and consistency in consumer product offerings.”

“We use Headset data as an artist uses paint — from annual business reviews with retail partners to prospecting, the real-time insights have helped us grow both our verticals & horizontals.”

“We tend to have better relationships with Bridge connected vendors, mainly because they’re more active. For those who aren’t on Bridge, they don’t have any idea of where their numbers are…they’re trying to find their way in the dark.”

“Prior to using Headset segments, everyone in our loyalty program received a 5% discount. Now, we’re able to offer specific discount amounts tailored to each customer type — since integrating Headset segments into our marketing campaigns, we’ve been able to reduce our average discount by $1.11 (CAD) without compromising customer loyalty”

"When the data shows cultivars moving at high velocities, we have the ability to allocate inventory to our Headset Bridge partners in real time to ensure they maximize their revenue and profit by avoiding stock outs. Their success is our success.”

“Having the opportunity to see the software being driven by an experienced user, as well as being provided context in the form of real-world scenarios, successfully converted us into customers. While my understanding of the available data hasn't necessarily changed, the ease of access to said data is the change for me. Prior to this, we would have to go to multiple sources for data, aggregate it all, then parse it for specific needs. Now it's as simple as clicking on a couple of things and we're done. I found Headset Hangouts invaluable for myself and our organization, I appreciated that there was no hard sell during the Hangouts, purely informational, but it was that information that sold us on adopting the solution.”

“We use Headset Bridge to primarily understand the overall business we have with our customers — being able to see and track sell-through is incredibly valuable.”

Without Headset, I wouldn't be able to effectively and efficiently utilize my time, as well as support the time management of purchasers and managers. The analytic nature of headset allows me to build relationships while not having to worry about the reliability of data.

"As a small operator in New York’s emerging market, it's critical to move with as much precision as possible. Headset Bridge has given us the insights to proceed operationally with data-driven confidence and for that reason, has fast become a staple of our business.”

“We launched our new 100mg shots specifically based on the data we saw from Headset — we were able to see how big of an opportunity there was within the segment [shots, syrups & elixirs], and so we went after it.”

"Headset is a great tool to gain in-depth knowledge on customer transactions. Whether it is the impact of promotions on overall revenue or viewing the items most commonly purchased together, Headset allows us to build a more comprehensive strategy to meet the needs of our customers.”

"We saw the importance of targeting smaller audiences - we used to send about 12,000 text messages per campaign, but with Headset segments, we’ve been able to cut that down to a very targeted 600 that we know will engage or at least click on the message. It’s definitely saved us money.”

“The sales velocity data provided from Bridge enables me to build just-in-time purchase orders for my accounts — that way, our buyers aren’t sitting on a ton of product and there’s not that much overhead on their end.”

"Headset’s discount reporting allowed me to easily pinpoint and cut back on the discounts being overused at the dispensary level — that feature alone was worth signing up.”

I tell every brand who walks through this door, if you don’t have Headset, you need to get Headset and connect with Bridge. … Especially if you have five or more stores, get Headset because it’s easier to track inventory

Love working with Headset, just this month we captured about $80k in reorders just from your re-stock report tool. Appreciate you guys